Privacy Policy

1. Who we are

AVIORA MedTech LLP (“AVIORA”, “we”, “our”) is an India-based medical technology company. Our registered office is at FF 4, S9 Square, Sama Savli Road, Vadodara 390024, Gujarat, India. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information in connection with avioramedtech.com and enquiries submitted to us.

2. Information we collect

Depending on how you interact with us, we may collect information you provide through our contact and enquiry forms, including:

• Full name and professional title
• Hospital, organisation or company name
• Email address and phone number
• Project, product, service or target-market information you choose to provide
• Message content and enquiry details

Our hosting, security or content-delivery providers may also process technical information such as IP address, browser or device information, requested pages, timestamps and similar server-log data for website operation, security and performance.

3. Purposes and consent

We use personal information to respond to enquiries, communicate about products and services, provide requested quotations or documentation, evaluate potential business or partnership opportunities, maintain website security and performance, and comply with applicable legal or regulatory obligations.

Where processing is based on your consent, submitting an enquiry authorises us to use the information you provide for the stated enquiry and related communications. You may withdraw consent by contacting us, where applicable. Withdrawal does not affect processing already carried out lawfully before withdrawal.

We do not sell or rent personal information to third parties for their own marketing purposes.

4. Service providers and disclosures

We may share or allow processing of personal information by service providers that support our website and business operations, such as hosting, email, security, content-delivery, communications and professional service providers, only to the extent reasonably necessary for those services. We may also disclose information where required by applicable law, regulation, legal process or a competent authority.

5. Data retention

We retain enquiry and contact information only for as long as reasonably necessary for the purpose for which it was collected, to manage a business relationship, or to meet applicable legal, accounting, regulatory or dispute-resolution requirements. Retention periods may therefore vary depending on the nature of the enquiry or relationship.

6. Cookies and similar technologies

Our website may use essential cookies or similar technologies required for security, performance and core website operation. We do not intentionally use advertising cookies or tracking pixels for behavioural advertising. If our use of cookies or analytics changes, this policy will be updated as appropriate.

7. Third-party services

Our website may provide or embed services operated by third parties, including Google Maps and WhatsApp. When you interact with those services, the relevant provider may process information under its own privacy terms. AVIORA does not control the privacy practices of independent third-party services.

8. International processing

Some service providers may process or store information outside India. Where personal information is transferred or processed across borders, we will do so subject to applicable Indian law and any restrictions or requirements that apply to such processing.

9. Security

We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. No internet transmission or storage system can, however, be guaranteed to be completely secure.

10. Your choices and rights

You may contact us to request access to or correction of personal information we hold about you, request erasure where applicable, withdraw consent where processing is based on consent, or raise a concern about our handling of your information. We will handle such requests in accordance with applicable data-protection law, including relevant provisions of the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as and when those provisions apply.

To make a request, email [email protected] with the subject line “Data Request”. We may need to verify your identity before acting on a request and will respond within the period required by applicable law.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our website, business practices or legal requirements. The “Last updated” date above identifies the latest revision.

12. Contact

For privacy questions, requests or concerns, contact [email protected] or write to AVIORA MedTech LLP, FF 4, S9 Square, Sama Savli Road, Vadodara 390024, Gujarat, India.